Last Updated: October 6, 2025
At cambridgetreeservices.com, "cambridgetreeservices.com" "we," and "us" value your privacy and want you to understand how your information is handled.
This policy describes what we collect, how we use it, who may receive it, and the choices available to you. By visiting cambridgetreeservices.com or any website that links to this policy, you agree to these terms.
Scope
This policy covers information collected:
- On our Website
- Through emails, text messages, and other digital communications with us
- Via our ads and apps on third-party websites when they link to this policy
It does not cover information gathered offline or on websites we do not operate or control.
Information We Collect
We gather information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Service request details such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages visited, links selected, time spent on the site, and referring or exit pages
- IP address, device IDs, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction records
- Service request verification and fraud screening data
- Advertising and analytics information, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize you when you return
- Track site performance
- Tailor content to your interests
- Support advertising efforts
Most browsers allow you to block or delete cookies. If you do, some site features may not function properly.
Third parties may also place cookies, and we do not control those tools.
Interest-Based Advertising
We may partner with other companies to display ads that are based on your interests.
Those partners may use identifiers such as IP addresses, cookie IDs, or hashed email addresses to recognize your device.
For more information or to opt out, visit:
How We Use Your Information
We use personal information to:
- Operate and improve our services and Website
- Process and complete service requests
- Connect you with service providers that fit your request
- Contact you about requests, updates, and support
- Customize your experience and our marketing
- Support analytics, research, and product development
- Identify, prevent, and address fraud, abuse, and security concerns
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We may share information in these ways:
Service Providers and Provider Networks
When you request a quote or service, we share the details needed to complete your request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may also share information with our parent companies, subsidiaries, and affiliates.
Vendors
We work with vendors that help run the Website and our business, including providers for analytics, security, payments, support, and marketing.
They are allowed to use personal information only to perform services for us.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and ad targeting.
Information you submit, such as an email address, may also be shared with marketing partners that referred you.
Aggregated or De-Identified Data
We may disclose data that cannot reasonably be used to identify you.
Legal and Safety
We may disclose information when required by law, to protect rights and safety, or to investigate fraud and abuse.
Business Transfers
We may share information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy and practices.
Your Choices
- Do not provide information: You may browse public pages without submitting personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing emails from us. This does not affect emails from providers we shared your request with.
- Cookies: Control cookies through your browser settings or the opt-out links listed above.
Access and Control
You may ask us to:
- Review the data we hold about you
- Update inaccurate information
- Delete data, where legally and operationally permitted
- Raise concerns about how we use your information
Please use the contact details in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The risk of harm
- The reasons for processing
- Legal obligations
- Whether the same purpose can be achieved another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive information is sent over SSL. Even so, no method of transmission or storage is completely secure.
Children's Privacy
The Website is not meant for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with the proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the following rights, subject to certain exceptions:
Right to Know
You can request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes for collection and use
- Categories of third parties with whom we shared information
- Specific pieces of personal information we maintain about you
Right to Delete
You may request deletion of personal information collected from you, subject to exceptions.
Right to Correct
You may ask us to correct inaccurate personal data.
Right to Opt Out of Sale or Sharing
We do not sell personal information for money.
We may share information for targeted advertising, which may be treated as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you differently because you exercise your privacy rights.
Verification
We verify requests before taking action. Requests that cannot be verified or are excessive may be denied.
How to Submit a Request
Use the contact information below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof of authorization.
Shine the Light
California residents may request a list of third parties that received personal information for marketing purposes during the previous calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for users in the United States.
If you access it from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When changes are made, the "Last Updated" date will be updated.
If you keep using the Website after changes take effect, that means you accept the revised policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To submit California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
